Privacy Policy

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Last updated: November 3rd, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Novu Staffing.
• Cookies: Small files placed on Your device to store browsing history and related information.
• Country: Refers to Florida, United States.
• Device: Any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: Refers to the Website and the Novu Staffing mobile applications.
• Service Provider: Any person or company processing data on behalf of the Company.
• Usage Data: Data collected automatically during use of the Service.
• Website: Refers to Novu Staffing, accessible from https://novustaffing.com/
• You: The individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically and may include: IP address, browser type, device type, operating system, app version, pages viewed, time spent, and unique device identifiers.

When You access the Service via a mobile device, We may collect additional information such as Your mobile device type, unique ID, operating system, and browser type.

Location Data

When using the Novu Staffing mobile applications, We may collect and process location information to support core worker-tools and features. This may include:

• Foreground and background location data
• Geofence event data
• Device proximity to assigned shift locations

We use location data only for legitimate app-function purposes, including:

• Providing geofence-based reminders when You approach an assigned shift location so You can conveniently clock in at the appropriate time and place
• Verifying location-based eligibility for shift check-in when applicable
• Maintaining logs of consent for location services for compliance purposes

If You choose to opt into background location services, location data may be collected while the app is closed or not actively in use. This is to ensure timely shift-location reminders.

If enabled in the future, We may also offer an optional feature allowing workers to maintain a personal log of their verified shift attendance to help resolve pay or timekeeping disputes. Location data in this scenario would only be collected during an active shift session, with Your consent, and solely for Your own time-verification records. This feature is designed to benefit workers, not to track employees.

You can disable location access at any time in Your device settings; however, certain features such as geofence-based shift reminders may not function without location access.

SMS Communications for Account Verification

We collect and use phone numbers to send One-Time Passwords (OTPs) for secure account authentication. Logs of user consent, including timestamps and identifiers, are maintained for compliance purposes.

Tracking Technologies and Cookies

We use Cookies and similar technologies for authentication, preferences, and analytics.

Use of Your Personal Data

The Company may use Personal Data to:

• Provide and maintain the Service
• Manage accounts and registrations
• Verify accounts via SMS
• Send notifications related to shifts, account activity, and security
• Improve services and user experience
• Comply with legal and regulatory obligations
• Manage requests and support inquiries
• Facilitate business continuity or transfers

Retention of Your Personal Data

The Company will retain Your Personal Data only as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is retained for shorter periods unless used for security or legal obligations.

Disclosure of Your Personal Data

Your data may be shared:

• With Service Providers
• In business transfers
• With affiliates under this Privacy Policy
• With Your consent

Opt-Out Policy for SMS Communications

You can opt out of SMS communications by replying STOP to any message. This will stop further messages related to account verification or other communications.

Security of Your Personal Data

We implement industry-standard measures to protect Your information, including encryption and secure servers. However, no method is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@novustaffing.com

By phone: (786) 496-1007